![]() When providing us with your number details, you do not need to supply the account number with your current provider if the number you a transferring is a prepaid service.This can take from 30 minutes up to 2 hours. When this happens, insert your new SIM card into your handset and wait for it to start working. On the day your number is due to be transferred, your old SIM card from your previous provider will stop working. Porting hours apply so if you activate on a weekend, you may need to wait longer before the transfer completes. It can take up to 2 business days to complete, although most ports are completed on the same day, often within a few hours. To confirm that you're the owner of the number that's transferring, we'll send a unique code via SMS to it and you'll need to enter this into our website during the activation to authorise the transfer. This is a legal requirement. ![]() Note: If the number you're transferring is a prepaid number, you must leave the "account number" field blank. You'll then need to enter in the number you want to transfer, tell us the name of your current provider and then, if the service you're porting is a post-paid service, provide us with your account number with that provider. When you activate your ALDImobile SIM card one, you will be asked if you want to keep your number or get a new number - if you want to port your existing number select "Yes - keep my number". Transferring your existing number to ALDImobile is easy. Select “Pay with credit card or PayPal” and choose to add more PAYG credit or a plan to your service.
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